Why Your Avalon Water Dispenser Is Leaking – And How To Fix It


Avalon offer a great range of water dispensers, including bottled, bottle-less and counter-top. However, these water dispensers can sometimes develop leaks.

Avalon water dispensers can leak because of an improper or broken seal, or improperly set taps. Incorrect installation, cracks, blockages in the waterline, air entrapment, mineral deposits, and faulty valves can also cause an Avalon water dispenser to leak. Determining the cause will depend on the location of the leak.

Avalon water dispensers do not usually leak. This is because they are well-made machines designed to last, but even the best water dispensers can leak. The causes for leaking water dispensers can vary considerably, and there is no one-size-fits-all explanation. To explore all the reasons behind this malfunction and find different DIY tricks to fix, read our full article and find the solution to your leaking Avalon Water Dispenser.

Reasons Why Your Avalon Water Dispenser Is Leaking

Not all Avalon water dispensers are the same. For example, your Avalon water dispenser container may use a replaceable bottle, or it could be connected to your main water supply. This means that fixing your leak will depend on where it is leaking from.

Here are all the reasons why your Avalon Water Dispenser is leaking, with solutions to assist you in getting your water dispenser up and running leak-free:

Leaking from the Spout

1) Improperly set taps

If your bottom loading Avalon water dispenser leaks from the spout, make sure the taps are set correctly. It could look like the spout is leaking, but the leak is actually by the tap, which opens and closes for water to pour through the spout correctly.

Solution: Begin by turning off the switches and unplug your dispenser if it has manual controls.

  1. Place a container underneath each spout once the top cover is opened. Look past the reservoir and check the control brackets.
  2. One by one, remove each tap lever and gently lift and extend each lever. Then depress each lever fully.
  3. Observe whether the spout drips after repeating the process two or three times.
  4. Replace the taps if they continue to trickle.

If the unit does not leak, reconnect all levers and replace the top cover of the dispenser.

2) Loose nozzle seal

The water dispenser’s nozzle seal can come loose or crack, causing it to leak. If moisture is evident on the seal, you should replace the seal on the nozzle to resolve the problem.

Solution: Install a new seal by removing the old one

  • These are difficult to purchase online and best bought from a local hardware store. Take the old seal with you to compare sizes.
  • Then, simply replace the nozzle seal gently, using pliers.

Leaking from the Bottom

1) Incorrect installation

Sometimes, an Avalon Water Dispenser is simply incorrectly or poorly installed – which can lead to constant leaks.

To install your Avalon water dispenser correctly yourself, follow the instructions provided in the owner’s manual. However, a professional is typically recommended for the installation of new dispensers.

Solution: Ensure that all the parts of the water dispenser are aligned correctly.

The valves may also be failing due to loosening, each valve should be manually checked to ensure they are sufficiently tightened.

It is necessary to install the dispenser again if the components are misaligned. Make sure that all parts are correctly attached, and threaded connections are tight and screwed on straight.

2) Air or sediment blockage

Blockages is the number one cause of leaking water dispensers – irrespective of the brand. Dispensers can become blocked by air bubbles or clogged with dirt if they are filled with tap water and not cleaned regularly.

Air blockages are usually easily identified as the water leak will be continuous.

Solution for dirt or sediment blockages: To start, check to see if your dispenser is indeed blocked. Gently clean the blockage with a cleaning tool to remove the dirt.

Be sure to check all tubes and lines as these are the most likely places for a blockage. To avoid this problem in the future, it is recommended that you clean your water dispenser at least once a month.

Solution for air blockages: When the water dispenser is first connected or when the water filter is replaced, the trapped air in the water line must also be removed.

  1. Place a large container below the water dispenser and press and release the lever for five seconds at a time to release the air in the water line.
  2. Wait until the water starts a solid and continuous flow. The water will drain if you press the dispenser paddle and release it. It will ensure that pure and freshwater is available for drinking by flushing the air out.

3) Drip tray overflow

Drip trays are located underneath dispensers to catch excess water and prevent it from dripping all over the floor.

Unfortunately, a leak might occur here simply due to an overflowing container.

Solution: Clean the drip tray regularly and removing excess water to stop the leak and to reduce the probability of encountering this problem in the future.

Unfortunately, some water dispensers do not have a self-draining tray, and the water will have to be removed manually.

Leaking from the Top

1) Cracked water bottle

A crack in the water bottle will cause the pressure to change within the dispenser. The pressure change draws water into the tank, causing an overflow.

Solution: This is one of the most straightforward fixes. Replace your water bottle and test it with a new one.

Leaking from the Tap

1) Mineral buildup

A common cause for a water leak from the tap is mineral buildups or deposits. This is particular common in areas that have hard water – which unfortunately is most of the U.S!

Solution: Unplug your dispenser and follow this simple DIY, you will need some vinegar, one empty jar, and an old toothbrush.

  1. Mix 0.3 liters of vinegar to 1-liter of water
  2. Add the solution to your water dispenser reservoir, and leave it for 15 minutes.
  3. The mixture will break down the buildup of mineral deposits (often limescale).
  4. Dip your old toothbrush (or similar) in some vinegar and scrub the taps clean.

Ideally, you should repeat this process at least three times to ensure all the buildup has been dissolved.

Once you have completed these steps, flush your reservoir with at least 5 liters of fresh water to eliminate the vinegar taste.

2) Loose Taps

Taps can become loose over time and use, or from incorrect installation at the outset of using a new Avalon Water Dispenser.

Solution: Tighten your taps by twisting them lightly.

Leaking from the Back

1) Trapped air

This leak can be caused by air trapped inside your water line. The pressure can cause water to leak from any potential openings or cracks throughout the dispenser or water line.

Solution: Place a bucket under your taps. Flush approximately 3 gallons of water through your dispenser in 5-second intervals to remove all of the trapped air.

2) Faulty Valve

Faulty valves are a common cause of leaking top loading water dispensers. This happens when the water pressure in the dispenser is too high.

Solution: Replace the faulty valve. You can attempt to tighten the existing valve, but this usually results in damaging the valve more significantly and sometimes higher replacement costs. Generally, replacing the valve is the best option.

Leaking After A Filter Change

1) Air in the waterline

This is a common occurrence after a filter change. Air has made its way into the waterline and should be cleared out.

Solution:  Place an empty container under your taps to capture water, turn your tap on for 3 minutes. This should be sufficient time to remove the air trapped from a filter change. If this is not the case, continue to flush the dispenser by flushing approximately 3-gallons of water through the dispenser.

Other reasons:

Crushed ice can end up being collected in the chutes, which of course then melts. This may look like a significant leakage problem as the water usually drips from the cracks or connections. However, this problem will resolve itself once all of the ice has melted.

Newly installed water dispensers are another possible cause of leakage due to delayed cooling. The appliances take longer to cool down properly after being recently installed, which can also cause minor performance problems. This problem will also resolve itself, once the dispenser reaches the correct temperature.

To ensure the safety of your appliance after installing the Avalon water dispenser, leave it to cool for 24 hours.

Once you’ve finished, carefully dispense 2-3 gallons of water at once – This eliminates the possibility of leaking because of air trapped in the water lines.

How do I turn on my Avalon water dispenser?

An Avalon Water Dispenser should be plugged into a dedicated power outlet. A green light will indicate that the dispenser is on. Install the drip tray in the dispensing area either by lowering it in or some models will require it cliped into its position above the cabinet door – where the water or filters are placed.

Place the water bottle in its holding position, this could be on the top of the dispenser or inside the dispenser at the bottom. If a water bottle is not required, connect the waterlines to the buildings water supply line.

Why is my Avalon water dispenser beeping?

An Avalon Water Dispenser may beep due to the leak indicator alert. Lights will also flash to indicate a leak. The leak detector is located in the lower-left corner of the cabinet. The sensor will automatically put the unit into safety mode if it detects even a small amount of water.

How do I reset my Avalon water dispenser?

To reset an Avalon Water Dispenser, hold down the reset button for a few seconds. In most models, the reset button is located inside the bottom cabinet, below the drip tray. For the counter top model, the rest button can be located on the left side of the dispensing unit.

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